Terms and Conditions

Last Updated: July 11, 2026

1. Introduction

Welcome to glamiewholesale.com.

This website is operated by:

Legal Company Name: Glamie Jewelry Kuyumculuk Sanayi ve Limited Şirketi
Brand Name: Glamie Jewelry
Tax Identification Number: 3961500332
Registered Address: Mollafenari mh. Kürkçüler kapısı sk. No: 18 D20 34093 Fatih İstanbul / Türkiye
Tax Office: Beyazıt Vergi Dairesi
Email: order@glamie24.com
Phone and WhatsApp: +90 506 059 6490
Website: glamiewholesale.com

Throughout these Terms, “Glamie Jewelry,” “we,” “us” and “our” refer to Glamie Jewelry Kuyumculuk Sanayi ve Limited Şirketi.

By visiting our website, creating a wholesale account, requesting a quotation or placing an order, you agree to these Terms and Conditions together with our Privacy Policy, Shipping Policy, Return and Refund Policy, Cookie Policy and other applicable policies.

Please do not use the website or place an order if you do not accept these Terms.

2. Business-to-Business Sales Only

Glamie Jewelry operates primarily as a business-to-business wholesale jewelry supplier.

Products offered through this website are intended for customers purchasing for:

Resale
Commercial distribution
Online or physical retail
Private-label use
Professional jewelry projects
Business-related purposes

By placing an order, you confirm that:

You are acting for commercial or professional purposes.
You have the authority to bind the company or business represented by you.
The information provided during registration or checkout is accurate.
You are not purchasing as an individual consumer for personal household use.

Mandatory legal rights that cannot lawfully be excluded remain unaffected.

3. Wholesale Account Registration

We may require customers to create and obtain approval for a wholesale account.

We may request:

Legal company name
Contact-person details
Business email
Telephone number
Billing and shipping addresses
Website or social-media profile
Tax or registration information
Resale or business documentation
Country of operation

We reserve the right to:

Approve or reject a wholesale application.
Request additional verification.
Suspend accounts containing inaccurate information.
Cancel accounts used for unlawful or unauthorized purposes.
Limit access to prices or products.

You are responsible for keeping your account credentials confidential and for all activities carried out through your account.

4. Product Information

We aim to present product descriptions, photographs, weights, dimensions, materials and colors as accurately as reasonably possible.

However:

Product weights are approximate unless specifically guaranteed in writing.
Small dimensional variations may occur.
Plating and stone colors may appear differently depending on screen settings.
Handmade production may create small differences between pieces.
Natural stones and pearls may vary in color, shape and surface.
Product specifications may be updated or improved without prior notice.

Product photographs are for presentation purposes and may not always represent exact scale.

The approved sample and written order specifications take priority for custom manufacturing projects.

5. Materials and Plating

Our principal production material is 925 sterling silver. Selected projects may also be manufactured in 14K gold, brass or other agreed materials.

Available finishes may include:

Rhodium plating
Yellow gold plating
Rose gold plating
Protective water-resistant coating
Tarnish-resistant finishing
Vermeil
Two-tone plating
Custom finishes

Plating durability depends on product type, plating thickness, use, storage, skin chemistry and exposure to water, chemicals, perfume, cosmetics, chlorine, salt water and friction.

“Water-resistant” or “waterproof coating” descriptions indicate improved resistance under normal use. Unless expressly stated in a separate written warranty, they do not mean that plating is permanently resistant to fading, wear or every form of water and chemical exposure.

6. Minimum Order Quantity

Unless otherwise shown or agreed:

The standard minimum order quantity is 5 pieces per design.

Different minimum quantities may apply to:

Custom designs
Special stone colors
Custom components
14K gold production
Logo charms
Private-label packaging
Vermeil
Special plating
Mold development
Products requiring dedicated casting

Applicable quantities will be shown on the product page, quotation, proforma invoice or order confirmation.

7. Prices

Prices may be calculated using:

Metal cost based on weight + labor cost + stones, plating, components and additional services

Sterling silver and gold are internationally traded materials. Therefore:

Website prices may be updated.
Quotations may have a limited validity period.
Reorder prices may differ from previous orders.
Final prices may be confirmed according to the metal rate on the order date.
Weight-based orders may be subject to final calculation.

Unless otherwise stated, prices do not include:

Shipping
Customs duties
Import taxes
Local VAT or sales taxes
Brokerage charges
Bank charges
Currency-conversion fees
Custom packaging
Special testing or certificates

In the event of an obvious pricing or technical error, we may correct the error and request confirmation before accepting or processing the order.

8. Quotations

Quotations may contain:

Product codes
Quantities
Materials
Approximate weights
Unit prices
Plating specifications
Stone specifications
Packaging
Payment terms
Production estimates
Shipping costs
Validity period

A quotation does not constitute final order acceptance until:

The customer confirms the specifications.
Required payment is received.
Glamie Jewelry accepts the order.
Any required sample is approved.

9. Order Acceptance

Submitting an order does not automatically mean that the order has been accepted.

We may reject or modify an order because of:

Product or component unavailability
Incorrect pricing
Failure to meet MOQ
Payment or verification issues
Technical production limitations
Legal or compliance concerns
Shipping restrictions
Suspected fraud
Intellectual-property concerns

The order becomes binding after written confirmation, payment acceptance or commencement of production, as applicable.

10. Payment

Available payment methods may include:

Bank transfer
Credit or debit card
Secure payment link
Other approved business-payment methods

Payment terms will be stated at checkout, in the quotation or on the proforma invoice.

New customers and custom orders may be required to make full or partial advance payment.

Production does not normally begin until the required payment has cleared.

The buyer is responsible for:

Sender-bank fees
Intermediary-bank fees
Currency-conversion fees
Payment-provider charges allocated to the buyer
Any payment shortfall

Payments must be sent only to accounts confirmed through official Glamie Jewelry communication channels.

11. Custom Manufacturing, OEM and ODM

Customers may submit sketches, CAD files, photographs, samples, logos or other references for custom manufacturing.

By submitting materials, the customer confirms that:

They have the right to use the submitted materials.
Production will not infringe third-party rights.
Logos and trademarks are authorized.
Submitted measurements and instructions are accurate.

We may refuse projects that appear to copy protected designs, trademarks or counterfeit branded products.

Development costs may include:

CAD or 3D design
Mold production
Sample production
Special stones
Custom components
Logo tools
Packaging samples
Shipping

These costs will be confirmed before work begins.

12. Sample Approval

For custom orders, the customer is responsible for checking the sample, including:

Design
Dimensions
Approximate weight
Stone color and size
Plating color
Surface finish
Logo position
Chain length
Clasp
Packaging

Bulk production begins after written sample approval.

Changes after approval may result in:

Additional fees
New samples
Revised prices
Longer lead times

The approved sample and final written specifications will be used as the primary bulk-production reference.

13. Production Times

Production times are estimates and depend on:

Order quantity
Design complexity
Material availability
Stone availability
Plating
Custom components
Packaging
Sample approval
Current production capacity

Production estimates begin only after:

Payment has been received.
Specifications are final.
Required files have been provided.
Sample approval has been completed, where applicable.

Estimated completion dates are not guaranteed delivery dates.

14. Changes and Cancellations

Order changes must be requested promptly and are subject to written approval.

Changes or cancellations may not be possible after:

Materials have been purchased.
CAD or mold work has begun.
Stones have been sourced.
Products have entered production.
Custom packaging has been ordered.
Plating has started.

Approved cancellations may be reduced by costs already incurred, including material, labor, development, packaging, payment and administrative costs.

Custom, personalized, branded and specially produced products cannot normally be cancelled after production begins.

15. Shipping and Delivery

Shipping is governed by our Shipping Policy and the applicable quotation, invoice or agreed Incoterm.

Estimated delivery times may vary because of:

Customs clearance
Carrier delays
Public holidays
Weather
Security checks
Incorrect address information
Local import requirements
Events outside our reasonable control

Customers are responsible for checking the order immediately after delivery.

16. Customs and Import Requirements

Unless otherwise agreed in writing, the buyer is responsible for:

Import permits
Customs duties
Import VAT or taxes
Brokerage fees
Product-registration requirements
Destination-country compliance
Customs clearance

We are not responsible for delays or costs caused by the buyer’s failure to comply with local import requirements.

17. Returns and Claims

Returns and claims are governed by our Return and Refund Policy and Returns, Claims & Production Issues Policy.

Custom, personalized, logo-branded, private-label and specially manufactured products are generally final sale unless a verified manufacturing error exists.

No product may be returned without written authorization.

18. Intellectual Property

The website and its contents, including:

Logo
Brand name
Product photographs
Product descriptions
Graphics
Catalogs
Text
Videos
Layouts
Custom designs
Product codes

are owned by, licensed to or lawfully used by Glamie Jewelry.

Content may not be copied, reproduced, republished, resold, scraped, distributed or commercially used without written permission.

Purchase of a product does not transfer intellectual-property rights in the website content, photographs or product designs unless expressly agreed in writing.

19. Confidential Information

Custom-design files, quotations, pricing, technical details and commercial correspondence may constitute confidential information.

Neither party should disclose confidential business information except:

To employees or contractors who need it to perform the order
To professional advisers
When required by law
With written authorization

A separate confidentiality agreement may be used for qualifying projects.

20. Prohibited Use

You may not use the website:

For unlawful purposes
To submit fraudulent information
To infringe intellectual-property rights
To distribute malware
To interfere with website security
To scrape data without authorization
To impersonate another business
To attempt unauthorized account access
To make misleading representations about our products

We may restrict or terminate access for prohibited conduct.

21. Third-Party Services

Our website may use third-party services such as:

Shopify
Payment processors
Shipping carriers
Analytics providers
Communication tools
Accounting systems
Marketing platforms
Installed Shopify applications

Third-party services are governed by their own terms and privacy practices.

We are not responsible for independent third-party websites or services outside our reasonable control.

22. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, Glamie Jewelry will not be liable for indirect or consequential losses such as:

Lost profits
Lost retail sales
Business interruption
Marketplace penalties
Advertising expenses
Loss of reputation
Customer claims issued by the buyer
Customs delays
Carrier delays

Our total liability relating to an order will generally be limited to the value of the affected products, unless mandatory law requires otherwise.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

23. Force Majeure

We will not be responsible for delay or failure caused by circumstances outside our reasonable control, including:

Natural disasters
War or civil unrest
Epidemics or pandemics
Fire or flooding
Government restrictions
Customs actions
Labor disputes
Transportation interruption
Energy or internet failure
Raw-material shortages
Carrier disruptions

We will make reasonable efforts to inform the customer and resume performance when possible.

24. Governing Law and Jurisdiction

These Terms and the commercial relationship between the parties are governed by the laws of the Republic of Türkiye.

Where legally permitted, disputes shall be subject to the jurisdiction of the competent courts and enforcement offices of Istanbul, Türkiye.

Any mandatory jurisdiction or legal provision that cannot lawfully be excluded remains applicable.

25. Changes to These Terms

We may update these Terms when business practices, website features or legal requirements change.

The latest version will be published on this page with the updated date.

Changes will not retroactively alter already confirmed orders unless required by law or agreed by the parties.

26. Contact

Questions about these Terms may be sent to:

Glamie Jewelry Kuyumculuk Sanayi ve Limited Şirketi
Email: order@glamie24.com
Phone and WhatsApp: +90 506 059 6490
Address: Mollafenari mh. Kürkçüler kapısı sk. No: 18 D20 34093 Fatih İstanbul / Türkiye

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