Privacy Policy
Last Updated: July 11, 2026
1. Data Controller
For the purposes of applicable data-protection laws, the data controller is:
Glamie Jewelry Kuyumculuk Sanayi ve Limited Şirketi
Tax Identification Number: 3961500332
Address: Mollafenari mh kürkçüler kapısı sk. No:18 Fatih İstanbul Türkiye
Email: order@glamie24.com
Phone: +90 506 059 6490
This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you:
- Visit glamiewholesale.com
- Create a wholesale account
- Contact us
- Request a quotation
- Place an order
- Submit a custom design
- Subscribe to marketing communications
- Use our WhatsApp, email or other communication channels
2. Personal Data We May Collect
Identity Information
- Name and surname
- Job title
- Authorized-representative information
- Signature, where required
- Identification information required for legal or payment verification
Business Information
- Company name
- Tax or registration number
- Website
- Social-media account
- Business activity
- Resale information
Contact Information
- Email address
- Telephone number
- WhatsApp number
- Billing address
- Shipping address
Order and Transaction Information
- Products ordered
- Quantities
- Product preferences
- Quotations
- Invoices
- Payment status
- Shipping details
- Return or claim records
- Customization instructions
Payment Information
Payment information may be processed by banks, Shopify or approved payment providers.
We do not normally store complete payment-card information directly.
Communication Information
- Emails
- WhatsApp messages
- Contact-form messages
- Customer-service records
- Photographs and videos submitted for claims
- Design files and product references
Technical and Usage Information
- IP address
- Browser type
- Device type
- Operating system
- Cookie identifiers
- Website activity
- Pages visited
- Referral source
- Approximate location
- Consent preferences
Marketing Information
- Newsletter preferences
- Campaign engagement
- Product interests
- Advertising or analytics identifiers, where enabled
3. How We Collect Personal Data
We may collect information:
- Directly from you
- Through our website
- Through Shopify
- Through payment providers
- Through shipping carriers
- Through email, phone or WhatsApp
- Through cookies and similar technologies
- From publicly available business sources
- From authorized company representatives
- From installed Shopify applications
4. Why We Process Personal Data
We may process personal data to:
- Create and manage wholesale accounts
- Verify business customers
- Respond to inquiries
- Prepare quotations
- Process and manufacture orders
- Issue invoices and accounting records
- Arrange payments
- Provide customer support
- Organize shipping and customs documents
- Manage returns and claims
- Prevent fraud
- Protect website security
- Meet tax, accounting and legal obligations
- Maintain business records
- Establish, exercise or defend legal rights
- Improve website performance
- Analyze website use
- Send marketing communications where permitted
- Personalize website or advertising experiences where consent is required
5. Legal Bases
Depending on the activity and applicable law, we may process personal data because:
- Processing is necessary to enter into or perform a contract.
- Processing is required to comply with legal obligations.
- Processing is necessary to establish, exercise or protect legal rights.
- Processing is necessary for our legitimate business interests, provided these interests do not override individual rights.
- Information has been made public by the individual in a manner consistent with its use.
- The individual has provided valid consent where consent is required.
Marketing consent and cookie consent are requested separately where required.
Acceptance of this Privacy Policy does not automatically constitute consent to receive marketing communications.
6. How We Share Personal Data
We may share data, when necessary, with:
- Shopify and its service providers
- Payment processors and banks
- Shipping and logistics companies
- Customs brokers
- Accountants and financial advisers
- IT, hosting and security providers
- Customer-support and communication tools
- Analytics providers
- Marketing platforms, where permitted
- Shopify applications used by our store
- Manufacturers, suppliers or contractors involved in an order
- Legal advisers
- Auditors
- Government authorities
- Courts and regulatory bodies
We require service providers to use data only for authorized purposes and to apply appropriate protection measures.
We do not sell personal data for monetary payment. Certain analytics or advertising activities may legally be considered “sharing” or targeted advertising in some jurisdictions. Where applicable, visitors can manage these activities through our cookie banner or privacy controls.
7. International Data Transfers
Because we operate a Shopify store and work with international service providers, personal data may be processed or stored outside Türkiye or the country in which the visitor is located.
Where required, international transfers will be based on an applicable legal transfer mechanism, contractual safeguard, adequacy decision, consent or another lawful basis.
Service-provider locations and data-transfer arrangements may change over time.
8. Data Retention
We retain personal data only for as long as reasonably necessary for:
- The purpose for which it was collected
- Order and customer support
- Tax and accounting obligations
- Contractual records
- Fraud prevention
- Dispute resolution
- Legal claims
- Regulatory requirements
Different categories of data may have different retention periods.
When retention is no longer required, data may be securely deleted, destroyed or anonymized, subject to legal obligations and technical limitations.
9. Data Security
We use reasonable organizational and technical measures intended to protect personal data against:
- Unauthorized access
- Unlawful processing
- Accidental loss
- Alteration
- Disclosure
- Destruction
However, no online system or method of transmission is completely secure.
Customers should protect their account passwords and notify us if unauthorized account activity is suspected.
10. Cookies
Our website uses cookies and similar technologies for purposes such as:
- Website functionality
- Security
- Shopping-cart operation
- Account login
- Language and preference settings
- Analytics
- Website improvement
- Advertising, where enabled
Non-essential cookies are controlled according to the visitor’s consent settings where required.
Please review our Cookie Policy and use the cookie-preference panel to manage your choices.
11. Marketing Communications
We may send product updates, catalogs or promotional communications where:
- You have provided consent.
- Another lawful basis permits communication.
- The communication relates to an existing commercial relationship where permitted.
You can opt out by:
- Clicking the unsubscribe link
- Contacting order@glamie24.com
- Sending an opt-out request through WhatsApp
Opting out of marketing does not stop essential communications about orders, payments, shipping or legal matters.
12. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Learn whether your personal data is processed
- Request information about processing
- Learn the purposes of processing
- Learn the recipients of your data
- Request correction of incomplete or inaccurate data
- Request deletion or destruction where applicable
- Request notification of corrections or deletion to recipients
- Object to certain automated processing
- Object to certain legitimate-interest processing
- Withdraw consent
- Request data portability where applicable
- Lodge a complaint with a competent authority
- Request compensation where legally available
Rights are subject to legal exceptions and verification requirements.
13. Exercising Your Rights
Send requests to:
Email: order@glamie24.com
Subject: Personal Data Request / KVKK Application
Requests should include sufficient information to identify the applicant and the requested action.
We may request additional information to verify identity and protect personal data against unauthorized disclosure.
14. Third-Party Websites
Our website may contain links to third-party services.
We do not control the privacy practices of independent third parties. Visitors should review the privacy policies of those services before providing information.
15. Children
Our wholesale services are intended for businesses and authorized adult representatives.
We do not knowingly seek to collect personal information from children through the wholesale website.
16. Updates
We may update this Privacy Policy when our services, technology, service providers or legal obligations change.
The latest version will be published on this page.
17. Contact
Glamie Jewelry Kuyumculuk Sanayi ve Limited Şirketi
Email: order@glamie24.com
Phone and WhatsApp: +90 506 059 6490
Address: Mollafenari mh kürkçüler kapısı sk. No:18 Fatih İstanbul Türkiye